Returns & Exchanges

At JAX Outdoor Gear, Farm & Ranch, we want you to be completely satisfied with your purchase. If your gear doesn't fit or meet your expectations, you can return or exchange unworn apparel and footwear within 30 days of purchase.

1

Verify Eligibility

Ensure your items are in original condition, unwashed, and include all original tags and packaging before initiating a return.

2

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange for a different size.

3

Package and Label

Securely pack your items and attach the prepaid shipping label provided through our portal, or bring your items to any JAX retail location.

4

Receive Refund

Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing